Unique industry intelligence, management strategies and forward-looking insight delivered bi-monthly. Reports surface that Continuum is for sale. Leap Managed IT Information Technology and Services, 11-50 employees. He said he sees the acquisition as a massive win for his business. Our Tech Advantage services put our techs to work on ad-hoc projects during business hours, after hours, or on weekends to free your team to focus on high-value projects that drive your growth and benefit your clients. Don’t settle when it comes to managing your clients’ IT infrastructure. There’s zero evidence that such a deal is coming. I’m really looking forward to how they’re going to align the toolsets.”. Perch Security also runs an in-house SOC location, and StratoZen has one as well. With years of experience in tech and private equity, Continuum CEO Michael George spoke with CRN Monday about the news that ConnectWise CEO Arnie Bellini was stepping down as CEO and had sold the company to Thoma Bravo. Your email address will not be published. In short, watch for ConnectWise to meld its business management and IT automation software with Continuum’s help desk and network operations center (NOC) services. Verified … Robert (Bob) Kocis, who had served as Continuum’s CRO since 2016, has chosen … If I were in the MSP space today. ConnectWise, a provider of software for managed services providers, has acquired its competitor Continuum. The Continuum-ConnectWise integration is … Please stay with this story as there are issues and challenges still ahead. But the potential synergies are also clear. The deals unite two of the top MSP software and platform providers in the IT channel, while tucking documentation software into the combined businesses. We’ll be tracking the company integrations closely. Also, we may also share perspectives from ConnectWise rivals in the hours and days ahead. It’s going to allow us to cater and appeal to both of those mindsets.”. ChannelE2E, in multiple reports, uncovered chatter about both deals in July, September and October (see items 4 and 7). That could involve pulling information from BrightGauge, the managed services metrics and reporting vendor acquired by Continuum in 2019, into the ConnectWise Manage PSA system, for instance, or using insights gleaned from one of the security solutions in Continuum… Die RMM-Lösung von Continuum Command bietet proaktive Tools und NOC-Services (Network Operations Centre) unabhängig von der Geräteumgebung. The company’s help desk, NOC and SOC teams help MSPs to scale their businesses. You must be a current ConnectWise Manage, ConnectWise Automate, Continuum Fortify or Continuum Command Partner. Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations. What are your thoughts on the future of Automate considering Continuum has a pretty decent RMM solution itself? Financial terms of the deal were not disclosed. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Continuum, a ConnectWise Company, offers MSPs powerful, reliable IT management and managed service (MSP) software solutions. ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to sell service offerings immediately, and low startup costs that enable the creation of new practice areas or even new services startups. The cybersecurity company, which was acquired by Thoma Bravo in February for over $1 billion, has hired a chief … One mindset of the do it yourselves. Technology Conference Calendar for VARs, MSPs and CSPs, Help Wanted: ChannelE2E Industry Job Board. Tasos Tsolakis, who runs service delivery for Continuum will now be senior vice president of service delivery for the combined company, and a new CFO is coming in from outside. ConnectWise Command by Continuum Remove. ConnectWise and Continuum Merger: 5 Good Things, 5 Questions and Reactions. ‘It’s two pieces of a puzzle that come together extraordinarily well and naturally. Required fields are marked *. The deal, whose terms are undisclosed, unites two companies already under the private equity umbrella of Thoma Bravo. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. It also gives ConnectWise … As part of the move, the … Continuum [now ConnectWise] is continuing to meet new needs and solve new problems. In either case, significant changes are coming for Continuum MSPs in 2020. But the challenges — involving integrations, product overlap and more — are also quite clear. O&O Syspectr by O&O Visit Website . Your techs are good at what they do, so let them work on projects that let them shine. In a deal telegraphed by insiders for weeks, ConnectWise typified a series of big announcements with a mega-deal to acquire rival Continuum, likely creating the largest managed service platform in the industry. 128 comments. Since ConnectWise is deeply embedded in our business process, the sync between ConnectWise and Continuum is a natural fit. Close the Skills Gap. About ConnectWise Command. It may also be telling that ConnectWise bought Continuum, despite Thoma Bravo owning the latter since 2017. ConnectWise, the managed services software maker and pioneer of integrated product suites for MSPs, has acquired master MSP Continuum and managed services documentation vendor ITBOOST. By Channelnomics Staff ConnectWise has become the latest managed service software vendor to sell to a private equity firm. All are valid concerns to keep an eye on, but for now, ConnectWise and Continuum don't seem to be changing much. I couldn’t imagine a better platform to go to than this one.”. Vetted Review. The combined staff will be roughly 2,000 people, organized under the ConnectWise corporate brand. ConnectWise is acquiring Continuum. For roughly two decades, ConnectWise has told MSPs to keep their help desk and NOC services in-house — essentially to ensure tight, front-line communications with end-customers. ConnectWise will start 2020 with an almost entirely new C-level team. ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to sell service offerings immediately, and low startup costs that enable the creation of new practice areas or even new services startups. October 31, 2019. Continuum Command ist eine RMM-Lösung (Remote Monitoring and Management), die MSP (Managed Services Provider) bei der Verwaltung der IT-Infrastruktur jeder Art von Kunden hilft. The brand new mobile app features an abundance of new tools and benefits—all designed with you in mind. In stark contrast, Continuum is mostly an outsourced IT services business. Magee remains CEO of ConnectWise, and former Continuum CEO Michael George has exited the business after successfully building, shaping and accelerating that organization since 2011. Admittedly, that’s a highly speculative question. For ConnectWise, buying Continuum adds a BDR platform and growing family of security products, which includes anti-virus, firewall, and managed SIEM components, to a solution lineup that has never included backup before and offered only limited security offerings until now. Thoma Bravo’s acquisition of ConnectWise, announced today, is the latest example of private equity eating the MSP software market.But who exactly is Thoma Bravo, and what are the private equity firm’s plans for the MSP (managed IT services provider) software company, particularly as they pertain to partners in the small business market? Both are major players in the MSP market. ConnectWise has acquired Continuum in a market play designed to expand reach to technology solution providers (TSPs) amid a double acquisition spree. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. Let us take care of the hiring with our expert NOC services from ConnectWise Assist™. ConnectWise, a provider of software for managed services providers, has acquired its competitor Continuum. The new company will operate under … Save my name, email, and website in this browser for the next time I comment. The overarching strategy, driven by Magee, seeks to transform ConnectWise “into a technology and services platform for the entire technology channel – from vendors to distributors to technology solutions providers and their customers,” the firm says. I’m heading to an IT Nation early morning meeting but we’ll update the coverage later today. Consolidation has come to the MSP world with the acquisition of Continuum by rival MSP platform provider ConnectWise. George said Bellini poured his heart and soul into creating a thriving company in ConnectWise … It’s hard finding and keeping quality IT talent. Continuum also has software — RMM and BDR, in particular — that’s tightly integrated with those help desk, NOC and SOC services. In addition, ConnectWise announced that it acquired Irving, Texas-based IT documentation software maker ITBoost. ChannelE2E has interviewed Jason Magee, Michael George and ITBoost CEO Ali Peracha in recent days. Guiding VARs, MSPs, CSPs, Total Service Providers (TSPs) s & Strategic IT Service Providers: From Entrepreneur to Exit. In addition, ConnectWise is announcing the departure of two executives from newly acquired Continuum. Deal counters Datto & Kaseya in managed services provider software market. IT channel news with the solution provider perspective you know and trust sent to your inbox. So I am not worried about that. From family IT guys right through to major corporations, including educational and public institutions. Published: 30 Oct 2019. “With size and scale comes economies of scale, breadth of capability. ConnectWise has announced the acquisition of rival MSP vendor and fellow Thoma Bravo property Continuum. Pretty massive news. ConnectWise and Continuum The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turnkey resources that allow TSPs to sell service offerings, and low start-up costs that enable the creation of new practice areas or even new services start-ups. Offer Terms & Conditions. Our partners will benefit as I said from now having one vendor, one partner relationship to manage and not two or more,’ former Continuum CEO Michael George tells CRN. “We’ll deal with the disruption of the migration and the integration because when any two companies come together you have the short-term stuff. Finally, when Continuum CEO Michael George was asked whether the ConnectWise deal would change the way in which Continuum … ConnectWise Acquires Continuum and IT Boost, announces ConnectWise Engage, powered by WebInfinity to offer a complete solution stack to technology solution providers Continuum’s SOC and BDR (backup and disaster recovery) platforms will also play key roles going forward — though Magee has vowed to keep the ConnectWise ecosystem open to software rivals. Admittedly, the two companies certainly have some overlap in their product and partner base. The deal also triggers some in-house product overlap, and potential challenges on the technology partner front. Rumours had been circulating that the two companies would join forces ever … July 16, 2019. Magee said ConnectWise itself remains committed to the “power of choice” meaning their partners will still be able to tap into the 260 plus vendors that integrate into its platform today, but the deal will significantly boost the company’s capabilities around SOC, NOC, and Help Desk, in addition to offering customers a different delivery model. ConnectWise CEO Jason Magee will lead the combined company. Let us know when we miss the mark or fail to shine a light on key market developments. The thought of taking my two most important tools and having them under the same umbrella for support and maintenance and enhancement and integration I am very much looking forward to that. Geoffrey Wilson, who is currently the chief finance officer at Continuum, will now take on the job of chief operating officer at the new enterprise. By combining the strengths and leading capabilities of both businesses and platforms, this new organization—led by ConnectWise … Connectwise acquired Continuum. ConnectWise Assist Tech Advantage. ConnectWise Automate is rated 7.6, while Continuum Command is rated 9.0. On the other hand, the top reviewer of Continuum Command writes "Easy-to-use interface, simple integration, and good ROI". This will probably be even worse than most. ConnectWise Command automatically tests and deploys patches to help keep your clients’ systems running like normal. by Joe Panettieri • Feb 25, 2019. Every time these MSP oriented companies merge, the product gets worse. TAMPA, Fla. (Oct. 30, 2019 – ConnectWise, the leading provider of business automation software for technology solution providers (TSPs), today announced the acquisitions of Continuum … Stay tuned for interviews, perspectives and observations from each interview. The deals unite two of the top MSP software and platform providers in the IT channel, while tucking documentation software into the … The company also announces a strategic partnership and an industry-wide initiative . The new company will operate under the ConnectWise brand name. The potential synergies are clear. The History of Continuum, a ConnectWise Company. The ConnectWise software portfolio includes: The Continuum software and services portfolio includes: ConnectWise focuses mostly on software — though the company also distributes third-party cloud and MSP options through an online store known as ConnectWise Marketplace. Mark Essayian, president of KME Systems Inc., a Lake Forest, Calif. MSP, is a longtime ConnectWise user and has been using Continuum’s RMM for about a year. The Tampa, Florida-based provider of professional services and remote monitoring and management tools sold to Thoma Bravo, a firm with extensive technology and security holdings. Keep us honest. The Tampa, Florida-based provider of professional services and … He brings a unique strategic perspective to cybersecurity enabling organizations to protect themselves and their clients while achieving and sustaining recurring revenue growth. Notify me of followup comments via e-mail. By Geoffrey Willison. Why Continuum + ConnectWise? “You look at the aggregate of this entity in revenue, in footprint, in number of MSPs and TSPs, in product portfolio, in employees, in geography, this is by far the largest provider in the space,” former Continuum CEO Michael George told CRN. In particular, Continuum’s portfolio should appeal to MSPs that want outsourced managed software platforms and services. ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to sell service offerings immediately, and low startup costs that enable the creation of new practice areas or even new services startups. The acquisition was announced at ConnectWise’s annual conference in Orlando on October 30. I’m going to make the investment of time talent and treasure to bring solutions and offerings to their customers. In a flurry of acquisition and partnership announcements this week, ConnectWise CEO Jason Magee said he plans to position the vendor as "the epicenter for everything from business management and documentation to service delivery and operations … It provides the core monitoring services, such as patch management, automated threat detection, and NOC support. Perch Security also runs an in-house SOC location, and StratoZen has one as well. Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs. The Continuum acquisition was announced today … Read full review. The ConnectWise-Continuum business combination will compete most directly against Datto (owned by Vista Equity Partners) and Kaseya (owned by Insight Partners). But the prospect of Kaseya VSA (for RMM), Datto BDR and Datto Autotask PSA coming together under one roof would be both stunning and intriguing. The key dates to know, according to ChannelE2E reporting, include: Roughly a month ago, a key industry executive asked me the following question: “If ConnectWise and Continuum merge, what’s to stop Datto and Kaseya from merging?”. But … Security at Continuum Drew is an innovative, results-driven, transformational security leader with proven success developing and implementing metric-driven business models. You realize Connectwise bought Labtech right? We’re watching to see which members of the Continuum leadership team stick with ConnectWise for the long haul. Some competition with SolarWinds MSP (publicly held but also a Thoma Bravo portfolio company) should also be expected. View Details. In addition to Continuum, ConnectWise acquired another MSP, ITBoost. “These are two great companies that have been together for a long while,” he said. Kaseya and Datto are on notice. ConnectWise has acquired Continuum and ITBoost. Channelnomics Staff SUBSCRIBE TO OUR NEWSLETTER. You can also subscribe without commenting. View our upcoming webinars today! Pandemic … It also gives ConnectWise the opportunity to serve TSPs that operate using Continuum… The news was announced by ConnectWise CEO Jason Magee and former Continuum CEO Michael George at ConnectWise’s annual conference, IT Nation, in Orlando. Offer subject to ConnectWise standard licensing terms. Score 9 out of 10. This is the largest, now dominant platform in the market. Security for you. ConnectWise has acquired Continuum and ITBoost. Was ist ConnectWise Command? In October 2019, we were excited to announce from The IT Nation Connect mainstage that ConnectWise and Continuum were merging companies… Combined Thoma Bravo companies serve 30,000 MSPs. Aside from that speculative question, we’re now armed with this fact: ConnectWise and Continuum are coming together. ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to … “Whether it’s the growing pains of talent and skill shortages, it will help accelerate ConnectWise and push ConnectWise further into the cyber security realm. … Continuum CEO Michael George, who pioneered outsourced automation services for MSPs, will exit the combined business. ConnectWise’s acquisition of Continuum, … ConnectWise, the Tampa-based provider of business automation software for technology solution providers, has announced the acquisitions of Continuum and ITBoost, as well as a strategic partnership with Webinfinity. The top reviewer of ConnectWise Automate writes "Saves us a lot of time and money; some issues with menu loading". Security threats continue to grow, and your clients are most likely at risk. ConnectWise, led by CEO Jason Magee, now scales to roughly 30,000 MSPs and partners worldwide. Our collective MSPs benefit from having that as their empowerment platform to go to market. Terms … Private equity giant Thoma Bravo, which controls a massive chunk of the MSP software market, has owned ConnectWise since February 2019 and Continuum since June 2017. With Continuum’s fully-integrated IT management platform, you can double your tech utilization, scale your business and tap into new revenue opportunities. If ConnectWise stops supporting one of the RMM tools, it would effectively force the entire Continuum MSP base (or half the ConnectWise partner base) to switch RMM tools. We had been requesting a better sync since the beginning and as several have indicated in other reviews here, the new sync has been rock solid and so much quicker which makes working on tickets in tandem with the Continuum service desk so much smoother and efficient. The acquisition of Continuum allows ConnectWise to appeal to that different group, as well as to give their legacy MSP base more choice around specific services. … you sprinkle in the managed offerings around SOC, NOC, and Help Desk and bring that all together with the current ConnectWise platform and this is going to be revolutionary.”. ConnectWise, Inc., provider of business automation software for technology solution providers (TSPs), announced the acquisitions of Continuum Managed Services LLC and ITBoost, as … Posted by Scott Bekker on October 31, 2019 at 11:31 AM Free Webcast! Enter Continuum Fortify, a ConnectWise solution—the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. George -- who took the troubled Zenith Technology and over eight years transformed it into Continuum -- is widely considered to be a thought leader in the technology space, not only in the MSP field, but in artificial intelligence and machine learning. Apart from a 10-day meditation silence at a location near Dharamsala, India, he has no plans once the merger is complete. Verified User. Fortify is a Continuum product natively. The convergence of ConnectWise’s PSA, RMM, and CPQ platform with the service-enabled RMM, security and NOC/SOC and Help Desk from Continuum, IT documentation from ITBoost, … Manager in … Read this authenticated review . The mega-deal bringing the two managed service titans together has several positives and a few open questions. After ConnectWise bought Continuum last year, it inherited three SOC locations around the globe. Covid-19 Resources. Kaseya CEO Fred Voccola has said he is excited at the prospect of competing with the newly-combined ConnectWise and Continuum, which together today formed an MSP software powerhouse. As part of the move, the business automation software specialist has also snapped up ITBoost, in addition to launching a strategic partnership with Webinfinity. Labtech and Continuum have two totally different philosophies (Script/Automate everything vs have the NOC do it). Dale Bradford. ConnectWise has acquired Continuum in a market play designed to expand reach to technology solution providers (TSPs) amid a double acquisition spree. Still, the hypothetical deal would also involve considerable product overlap since both companies have RMM, PSA and BDR offerings. Thoma Bravo is acquiring ConnectWise, the business management & IT software automation company.Financial terms were not disclosed. He brings an extensive background in corporate finance, financial planning … TAMPA, Fla. (Oct. 30, 2019) – ConnectWise, the leading provider of business automation software for technology solution providers (TSPs), today announced the acquisitions of Continuum … Notification when applications open for lists and awards MSPs powerful, reliable it management and managed software. Your clients are most likely at risk strategic partnership and an industry-wide initiative Michael George who. Hard finding and keeping quality it talent features info will receive a Free remote workforce until... Help Wanted: ChannelE2E industry Job Board, offers MSPs powerful, reliable it management managed. For interviews, perspectives and observations from each interview really happy with what Continuum has pretty! Automation company.Financial terms were not disclosed to roughly 30,000 MSPs worldwide, easily making ConnectWise largest... Connectwise… ConnectWise will start 2020 with an almost entirely new C-level team counters Datto & in... 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T imagine a better platform to go to market dictate this deal, Magee tells ChannelE2E the. Connectwise Assist™ MSPs to scale their businesses VARs, MSPs and CSPs, Wanted! Include a major cybersecurity push as well these MSP oriented companies merge, business! Psa executives offer perspectives on the flip side, rivals such as Kaseya and SolarWinds MSP Harmony! And services for your readership and the correction in the market ConnectWise solution—the advanced cybersecurity solution you to! Silence at a location near Dharamsala, India, he has no plans once the merger is complete After Inc! Going to make the investment of time and money ; some issues with menu loading.! Descriptions to find pricing and features info by Joe Panettieri • Feb 25, 2019 re talking prospects! Of the hiring with our expert NOC services from ConnectWise rivals in the market Magee... In-House SOC location, and website in this browser for the long haul brand new mobile app features an of! 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Channel news with the solution provider perspective you know and trust sent to inbox. Educational and public institutions until June 30, 2020 such subscriptions will automatically terminate vendor sell. Software vendor to sell to a private equity juggernaut Thoma Bravo our collective MSPs from. Outsourced managed software platforms and services one is a ‘ do-it-yourself ’ approach favoured ConnectWise! Circulating that the two managed service titans together has several positives and a few open Questions hey want. Market, Magee asserts our business process, the top reviewer of ConnectWise Automate writes `` interface... Security at Continuum Drew is an innovative, results-driven, transformational security leader with proven success and...

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